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Staples loses #1 spot in the 2019 B2B Jan/San eCommerce Report

MINNEAPOLIS – June 3, 2019 – Apruve today announced the release of its 2019 Janitorial/Sanitation (Jan/San) B2B eCommerce report, outlining the top performers in the industry and the overall online efficiency for the industry.

The Jan/San report put more than 70 cleaning product eCommerce sites through a thorough rubric to find the best performers in the industry. The rubric covers the overall performance as well as meeting B2B needs, marketing, and user experience.

This year’s report shows how the industry has changed from 2018, covering over 20 new online stores and outlining how companies have increased or decreased their e-commerce industry ranking.

“This year’s report shows a dramatic shift in online performance,” says Matt Osborn, Director of Marketing, Apruve, “We saw some 2018 top performers slip in their rankings and new companies to the report establish a high ranking in the report. By releasing this research, we hope to show the digital shift in the industry and help businesses create a solid eCommerce strategy.”

The industry report includes some key industry statistics:

5% of vendors offer clear volume pricing to promote large purchases
21% allow for bulk search functionality for quick re-ordering
8% offer a mobile app for improved user experience on tablet and cellular devices
28% have customer reviews for social proof to improve conversion rates

Office Depot was the top performer, with maintaining at the number two spot. Staples, which was the top performer in the 2018 report, fell two spots because of smaller marketing reach in comparison to competitors and losing or hiding some key B2B features.

For the full report, including case studies and key industry statistics, please visit:


About Apruve
Apruve’s B2B payment solution gives suppliers the ability to effortlessly extend net terms to their business buyers and get paid within 24 hours. It’s open API can be integrated into any eCommerce, accounting, or ERP software. Merchants that have integrated Apruve are able to eliminate financial risk, reduce overhead, and increase cash flow. To learn more about how Apruve can grow your business, visit